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      We are a small company with a lot of customers! We can handle support tickets faster than phone calls, so for the quickest response from us please submit the form below! 😀

      Regarding Order Pick-Up: We are not open to the public and picking up orders is not currently an option. However, all domestic orders $99 and up ship free to your door!


      Phone Support

      Customer Service and Motorcycle Tech Support are available 8am - 4:30pm EST, Monday through Friday.

      Local: 1-330-850-7040

      Toll-free: 1-800-935-5050

      We are closed on the weekend but return calls starting on Monday morning. We do not return missed calls, only voicemails, which are called back in the order in which they are received.

      If we miss your call, please leave a detailed message with any important info (such as order number, or year / make / model of your bike for instance) and we will give you a call back.

      Lowbrow Customs customer service rules!

      Help Us Help You!

      When reaching out to us, the more info the better! If you have a question about a specific product, please give us the SKU number so we can be sure we are talking about the same part.

      You can find the 6 digit SKU number on the product page. See the image below for reference!

      Lowbrow SKU location


      Our shipping address is below. Please note that we are not open to the public and orders cannot be picked up in person. We do, however, ship orders fast (and free for orders $99 & up!) five days a week for quick delivery.

      Address: 2873 Interstate Pkwy, Brunswick, OH 44212